With over 19 years of experience in the healthcare sector, Annie Ideker brings deep expertise at the intersection of technology and care delivery. Her mission is to seamlessly integrate healthcare information technology (HIT) with clinical operations to ensure that caregivers have the tools needed to deliver high-quality care and exceptional patient experiences, while also driving operational efficiency through strategic use of technology.

Annie has led major technology initiatives with a consistent record of delivering results on time and within budget. Under her leadership, her teams have contributed to year-over-year improvements in physician satisfaction with electronic health records (EHR) and reductions in time spent working, as measured by the AMGA survey.

Key accomplishments include:

• Rapidly launched a virtual visit platform and trained over 2,000 clinicians in its use within one week in response to the COVID-19 pandemic.
• Successfully led the implementation of a new virtual visit platform one year later.
• Established a clinical decision support governance infrastructure that reduced clinician click burden by 1.5 million clicks within the first six months.
• Standardized and aligned Epic In Basket configurations across multiple practices, improving efficiency and significantly reducing message volume for clinicians.
• Developed and implemented the Epic Physician Builder program at HealthPartners.
• Co-created a new preventive care delivery model that combines virtual and in-person services, leading to increased patient access, lower costs, and improved quality outcomes.
• Led the rollout of an Evisit model across specialty care, enhancing patient access, generating additional revenue from billable digital care, and reducing total cost of care for chronic condition management.