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New episode · November 4

Two Agents Stuck in a Loop | Solution Showcase with Donald Pollard

November 4, 2026: Donald Pollard, Field CTO at SHI, with Drex DeFord. Two agents stuck in a loop produced a $40,000 bill. The hard problems return dollars, email summaries return pennies, and an AI router prices a routine question at a nickel instead of $50.

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